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You will then be able to contact each other to arrange your transfer and other details such as paying the deposit, signing the contract, etc...
Please note that the conditions of the property cannot be negotiated and that the owner provides us with all the information about the property and the rules when uploading the ad.
If you have any questions about the status of your booking request you can contact our customer service or you can check the status in the relevant section of your account.
Please note that the owner has 12 working hours to respond to your request and we will keep you updated on the status of your reservation request.
You can identify a verified property as they will include the tag "Checked"/"Verified".
If you see a property without the "Checked" tag, don't worry, we have still met the owner and investigated the quality of the property.
For all our properties, including both verified and unverified properties, we offer a guarantee that protects your payment.
If after moving in you find any significant discrepancies between the property and the online description, please let us know within 24 hours. We will help you resolve the issue.
Do you have further questions? Contact our team, we'll be happy to help.
If you need to register at the property, please include this when making your visit or booking request, as not all landlords allow this.
This criterion does not appear in the search filters. Please note that registration is only possible if you are staying at the property for a certain period of time. If you need to register at the property, we suggest you seek advice directly from your local Town Hall before making a booking request or visit...
In the case of renting out a room: unfortunately, due to GDPR requirements we are unable to share specific information about the other tenants in the property.
In order to get a better idea of the other tenants in the property, we recommend that you consult our customer care team who will be able to provide you with general information on the tenants present: "e.g. mixed gender students aged between 20 and 27 years".
In addition to the booking costs, you can add specific costs for the registration of the contract, cleaning and sanitation. You can check for these additional costs in the ad description.
For some properties utilities are included but up to a maximum monthly cap, this information will be present in the listing description or can be requested from our customer service team (e.g. utilities included up to a maximum of €150/month).
You will be directed to a form where you will need to fill in some information about yourself and your stay. Once completed, you will have sent the booking request.
The owner will have 24 hours to accept or refuse the request.
Once accepted, you will receive an email and the last step will be to send the payment authorisation, where you can use the following payment methods:
• Via PayPal or Stripe;
• Credit/debit card;
• Bank transfer.
Please note that Roomless is not part of the tenancy agreement with your landlord, so you will need to inform both Roomless and your landlord of your decision. Some rental agreements have early departure clauses, so we recommend that you check these in advance of your application.
If you wish to stay in the property after your rental agreement has expired, you will need to enter a new booking request online, as this will be considered as a new rental. We recommend that you do this quickly to avoid losing your rental property.
Roomless is a platform operating in the field of real estate rentals for medium - long term residential use. The portal connects home owners with potential tenants.
The social mission of Roomless is the simplification and economic optimization of the process of finding a rental property that is currently expensive and complex.